We are the company that shows up, solves the problem, and stays.

We fix what breaks today. We prevent what would have broken tomorrow.
And when you're ready to run smarter — we build that too.

Industrial services company

Reliance Electric Service Co. has been part of the industrial fabric of western Massachusetts since the 1950s. For seven decades, facilities across the Pioneer Valley have called Reliance when a motor goes down, a drive fails, or a piece of critical equipment stops running.

That legacy did not happen by accident. It happened because Reliance showed up, did the work right, and kept showing up. The relationships built over 70 years of repair work are the most valuable asset in the company — and they are the foundation for what Reliance is becoming.

Under new ownership and new technical leadership, Reliance is expanding its capability beyond repair. The same facilities that have trusted us with their motors now have access to full automation engineering: VFD installations, custom control panels, PLC programming, process automation, and remote monitoring programs that turn reactive maintenance into predictive intelligence.

The repair shop is still here. It always will be. But the company you call today can do a lot more than fix what is broken.

Digital Rendering of Upcoming Exterior Updates

What We Do — Full Service Stack

- AC and DC motor rewind and rebuild
- Emergency repair and rapid turnaround
- Motor testing, diagnostics, and root cause analysis
- New motor sales and replacements
- The entry point — every repair opens a larger conversation
- Variable frequency drive sales for all major platforms
- Field installation and commissioning
- Energy savings analysis and utility rebate facilitation (Mass Save C&I program)
- Replacement and upgrade of failed or obsolete drives
- Payback periods as short as 6–12 months on qualifying installations
- Custom control panel design and fabrication
- Motor control center (MCC) upgrades and replacements
- Field wiring, conduit, and electrical integration
- UL 508A certification path in progress
- PLC programming and commissioning — Allen-Bradley, AutomationDirect, Siemens
- HMI design and configuration
- PLC retrofits on obsolete or unsupported systems
- Process automation for pumping, HVAC, fermentation, environmental control
- Turnkey design-build capability for small-to-mid industrial facilities
- Wireless motor and equipment monitoring — vibration, temperature, current draw
- Continuous visibility into critical equipment health
- Alarm notifications before failures occur
- Monitoring data contextualized against Reliance repair history — a moat no generic vendor can replicate
- Catch it before it costs you production
- Scheduled preventive maintenance programs
- Priority emergency response
- Controls system support and troubleshooting retainers
- The relationship that turns a transaction into a partnership

who & what we serve

the Maintenance Manager

We are the call you make when something breaks and you need it fixed today. We are also the call you make before it breaks. We have been inside facilities like yours for 70 years. We know what fails, why it fails, and how to stop it from failing again.

the Plant Engineer / Operations Manager

We bring engineering-level capability to facilities that typically cannot access it. VFD retrofits with ROI analysis. PLC programs that actually document what they do. Panel builds that meet code. Monitoring systems that give you visibility into equipment health before a failure becomes
a crisis.

the Business Owner / CFO

Motor downtime costs you more per hour than a year of preventive maintenance. We help you quantify that, fix the root cause, and put programs in place that protect production uptime. We are also a Mass Save trade ally — which means we handle the rebate paperwork on qualifying VFD and motor projects, putting money back on the table.

What we service